Privacy Policy

Your privacy is important to RAPID CAR FIX. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile mechanic services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, address, phone number, email address, and vehicle information (make, model, year, VIN). We collect this information when you request our services, create an account, or contact us directly.
  • Payment Information: When you make a payment for our services, we collect payment information such as credit card details or other financial information. This information is processed securely by our payment processors.
  • Location Information: To provide our mobile mechanic services, we collect your location information when you request on-site service.
  • Log Data: Our servers automatically record information created by your use of our services. This data may include your IP address, browser type, referring pages, pages visited, and search terms.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us improve your experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To schedule and perform mobile mechanic services, including diagnostics, repairs, and maintenance.
  • Communication: To communicate with you regarding your service requests, appointments, and any updates or changes to our services.
  • Payment Processing: To process payments for our services and manage your account.
  • Improving Our Services: To analyze website traffic and user behavior to improve our website and services.
  • Marketing: To send you promotional emails and offers about our services, where permitted by law. You can opt-out of receiving marketing communications at any time.
  • Legal Compliance: To comply with legal obligations and respond to legal requests.

3. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and marketing agencies.
  • Business Partners: We may share your information with business partners who offer related products or services that may be of interest to you.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Secure Storage: We store your information on secure servers and databases.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to ensure the integrity of our systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.
  • Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website and services after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

RAPID CAR FIX

[Your Address]

[Your Phone Number]

[Your Email Address]

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.